Shipping Fee Terms

1. Is there any postage/shipping fees for my purchase?
 Peninsular Malaysia (SM): FREE shipping
 Sabah & Sarawak (SS): postage charge RM10 per KG (Postage/Shipping FREE FOR purchase RM200 and above)

 

2. How long does the duration period for our product to reach our valued customers?
 Within 3-5 working days.
 For any order after 4pm on Friday, we will only process your order on next working day (Eg: Monday).
 For order during Saturday and Sunday, we will only process your order on next working day (Eg: Monday).

 

Country Rate Free Shipping - Minimum Order Shipping By Transit Time (Working Days)
Malaysia (Semenanjung area except Kelantan,Pahang & Terengganu) Free 0 Skynet 3 - 5 Days
Malaysia (Kelantan,Pahang & Terengganu) Free 0 Poslaju 3 - 5 Days
Malaysia(Sabah&Sarawak) RM10 RM200.00 Poslaju 3 - 5 Days
Brunei Darussalam RM60 RM600.00 Poslaju 5-7 Days
Bangladesh
Cambodia
China
Hong Kong
India
Indonesia
Laos
Philippines
Singapore
Thailand
Vietnam
Myanmar RM80 RM800.00 Poslaju 5-7 Days

* If you cannot find your list above or any inquiry about the shipping rate, please email us at info@genemartino.com.my or WhatsApp us: +601119933322, we will assist you from there.