Shipping Fee Terms

1. Is there any postage/shipping fees for my purchase?

Peninsular Malaysia (SM): FREE shipping

Sabah & Sarawak (SS): postage charge RM10 per KG (Postage/Shipping FREE FOR purchase RM200 and above)

2. How long does the duration period for our product to reach our valued customers?

Within 3-5 working days.

For any order after 4pm on Friday, we will only process your order on next working day (Eg: Monday).

For order during Saturday and Sunday, we will only process your order on next working day (Eg: Monday).

Country	Rate	Free Shipping - Minimum Order	Shipping By	Transit Time (Working Days)
Malaysia (Semenanjung area except Kelantan,Pahang & Terengganu)	Free	0	Skynet	3 - 5 Days
Malaysia (Kelantan,Pahang & Terengganu)	Free	0	Poslaju	3 - 5 Days
Malaysia(Sabah&Sarawak)	RM10	RM200.00	Poslaju	3 - 5 Days
Brunei Darussalam	RM60	RM600.00	Poslaju	5-7 Days
Bangladesh
Cambodia
China
Hong Kong
India
Indonesia
Laos
Philippines
Singapore
Thailand
Vietnam
Myanmar	RM80	RM800.00	Poslaju	5-7 Days

^*If you cannot find your list above or any inquiry about the shipping rate, please email us at info@genemartino.com.my or WhatsApp us: +601119933322, we will assist you from there.